Increase Vending Efficiency
with Our Real-Time Data
Collection
· National Network of Service Operators
· On Site Geo-Location Check-in/Check-out
· Revenue Validation
· Central Cloud Database
Optimize Your Business with Our Analytics Software!
Our custom software is designed to help us grow your vending and amusement revenue. Our solution provides trends and analysis month over month so your organization can optimize earning potential by machine and location
The Nation's Leading
Vending & Amusement
Management Solutions
Partner
Strategic Partnerships
Amusement Games
Full Line Vending
Cranes and Merchandisers
Music/Digital Jukeboxes
Video Interactive Drivers
FixVend - 24/7 Support & Location Management Services
FixVend - 24/7 Support & Location Management Services
Pelican delivers unparalleled Service Assurance with the combination of our:
- FixVend.com Online Service/Support Request form to generate an immediate work-order
- Live operators who are available to assist you 27/7/365
- Account Managers who monitor the entire process in Real-time via our SSN Service App
- Client customized service protocol
- National network of certified local service vendors
- Real-time Data Collection & Reporting
FixVend Service Management Process:
FixVend Service Management Process:
All steps and points of contact recorded and saved to our Pelican SSN Cloud Database
Maximizes Revenue with Real-Time Data Collection and Visibility
Our National Network of Local Service Operators use the Pelican Site Services Now App to log every step and point of contact during the Customer Service Engagement. Local operators work in Real-Time with our Account Managers to ensure everything from repair validation to proper visual configuration.
Service App Features Include:
- On Site Geo-location Service Call Check-in/Check-out
- Service Time Stamps & Report Logs
- Service Visual Verification Photos
-- Before & After, Meter Reading, Configuration - Revenue Validation
- Deposits & Commision Reports submitted via app
- Data Collection and Aggregation
- Central Cloud Database
- Local and National Trending via Pelican Bird's Eye Analytics
Optimize Your Business with Our Bird's Eye Analytics Software!
The Pelican Group analytics tool Bird's Eye Analytics is a custom software solution designed to help us grow your vending and amusement revenue. Our solution provides trends and analysis month over month so your organization can optimize earning potential by machine and location. It also simplifies the management of multiple sites around the country with a single report.
The software is also used to aggregate data from all over the country. The local operators input data and intelligence in to the database for National trends. This data provides National statistics on a local level.
The software is also used to aggregate data from all over the country. The local operators input data and intelligence into the database for National trends. This data provides National statistics on a local level.
Get In Touch
We are always happy to speak to potential partners, customers and all of our friends out there. Let’s see how we can work together.
77 Front Street
Danville, CA
94526
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